UNPARALLELED LEADERSHIP

Will brings to Parallel over 15 years of physician practice management leadership in strategic, operational, and financial management. He combines deep expertise with a purpose-centric approach to drive growth. Before Parallel ENT & Allergy he served as the Vice President of Finance for Urology America, a national platform with over 100 providers across 5 states, and more than 500 employees. Previously he led all Finance, Accounting, Revenue Cycle, and Business Intelligence functions as a Vice President for Catalyst Health Network. Catalyst is the largest network of independent primary care physicians in Texas including 900 providers and 300 office locations. He holds an Executive MBA from Baylor University and a bachelor’s degree from Texas A&M. Outside of work, Will enjoys spending time with family, cooking, attending/watching football games and traveling. Will resides in Dallas, Texas.

Marcia has over 20 years of leadership experience in physician practice management. She previously served as Chief Human Resources Officer of Pinnacle Dermatology, a practice with 100+ locations in 11 states, over 100 providers, and more than 1200 employees. Previously, she was Chief Human Resources Officer for Clarity Clinic. Clarity Clinic is a provider of psychiatry and therapy services with 5 locations and over 50 providers in Chicagoland. Marcia also spent 16 years overseeing human resources for Midwest Orthopedics at Rush, a globally recognized leader in orthopedic services. Outside of work, Marcia enjoys spending time with her family, going to baseball or softball games, and long weekend trips to the beach. Marcia resides in Wheaton, Illinois.

Emily Harrigan leads our practice managers in several of our practices, including ENT & Allergy of Delaware, Grand Rapids Ear, Nose, Throat, and the Ear Institute of Texas. Emily is also the Chief Operating Officer at ENT & Allergy of Delaware where she has served the practice since 2008. Emily has worn several hats during her time with the practice, including project specialist, human resources manager, billing manager, and compliance officer. Emily holds B.A. in Communication from the University of Maryland, College Park. Emily completed the CPA exams in 2013 and earned her master’s in business administration from Goldey-Beacom College in 2018.

Elizabeth Maxey has nearly 20 years of experience in revenue cycle management. At Parallel, Elizabeth is deeply involved in partnering with practices to improve payor strategies and growth. Most recently Elizabeth served as AVP of Revenue Cycle at American Physician Partners. She holds an MBA from Belmont University in Nashville, TN and a bachelor’s degree from Rhodes College in Memphis, TN.

Mary Susan (Suz) Murphy leads patient engagement and digital strategy for Parallel ENT & Allergy and each of Parallel’s practice brands. This includes development of the martech stack, digital analytics/performance, reputation management, organic and paid search, website development and all marketing. Suz has over 25 years digital marketing experience with major brands and agencies. Most recently, Suz served as the VP of Marketing Pinnacle Dermatology. She started with Pinnacle when the network was 19 locations and led the marketing function through its growth to over 100 locations. In the healthcare space, she also has experience with LasikPlus Vision Centers and Lurie Children’s Hospital of Chicago.

Tri brings many years of IT experience specific to physician practice management platforms and Parallel’s leadership team. Before Parallel ENT & Allergy, he held several IT leadership positions, including many years in the VP of IT role at Platinum Dermatology Partners. Tri leads platform-wide IT services, including integrations/conversions, scaled software/equipment procurement, management of the HelpDesk and network/data disaster recovery/risk mitigation. Outside of work, Tri supports causes including those supporting children, disaster/humanitarian relief, poverty and social services.

Jim Pukala serves Parallel ENT & Allergy as VP of Mergers & Acquisitions. Prior to Parallel he was Director of M&A and Finance at Therapy Partners Group, a group with 140+ locations in seven different states. At Therapy Partners Group he oversaw the closing of all add-on acquisitions and lead growth initiatives for existing and new locations. Before TPG, he worked on the investment team of Tyree & D’Angelo Partners, a Chicago-based private equity firm that focuses on provider-based businesses. There he grew Heartland Veterinary Partners to over 100+ locations until it sold to Gryphon Investors. He also supported the initial investments of Western Veterinary Partners, and Superior Insurance Partners, a brokerage consolidator. Jim holds a degree in economics from Northwestern University.

Misty heads up talent acquisition on our leadership team. She has more than 15 years of experience in talent acquisition and significant experience in practice management and healthcare. Previously she held roles for brands including Athletico, ATI Physical Therapy and Pinnacle Dermatology. Misty holds a master’s in liberal arts management. She is actively supporting our ENT practice partners and building the Parallel ENT & Allergy Team.