With more than 15 years of experience optimizing practice management operations, Melissa Poe plays a key role in supporting operational excellence and scalable growth for our practice partners. She leads initiatives focused on workflow optimization within EMR systems, facilitates clinical and training on best practices across multiple practices, and spearheads cost-saving strategies through procurement programs and clinical process improvements. Before joining Parallel ENT & Allergy, Melissa served as Director of Clinical Services and Procurement at ENT & Allergy of Delaware—the largest ENT and allergy practice in the state—where she successfully implemented initiatives that improved patient care, streamlined purchasing, and supported clinical expansion. Melissa is passionate about creating systems that support both patient care and provider success—and is equally passionate about good coffee, sunshine, and family.
